John A Shannon | Furniture and Giftware Specialists

FAQs

1 . Is there a delivery charge?

2 . How do I add to my order once I have submitted it?

3 . How do I return an item I have purchased?

4 . Do I have to pay for returns?

5 . What if the goods are damaged or I have a complaint?

6 . Gift wrapping service?

7 . Do prices include VAT?

8 . Is everything you sell on your website?

9 . What is your privacy policy?

10 . Where is your store?

11 . How do I contact you?

12 . Can I choose to have items delivered to a different address?

13 . When will my order arrive?

14 . If part of my order is out of stock, do I have to pay an extra delivery charge when it is sent to me?

15 . How can I pay for my goods?

16 . Can I pay using gift vouchers on-line?

17 . Am I charged for the items as soon as I order them?

18 . Can I cancel or change an order?